Validated on a live, multi-state operator's own books. See all 28 events →
Water & wastewater

Catch the pump before it fails the system.

PRISM learns the normal operating signature of every pump, well, plant and lift station from the SCADA you already collect. It then flags the ones drifting toward failure, with months of lead time to plan the work. Your crews get a work order, not another alarm.

150+ days
Median advance warning
9.3×
Return on spend
$0
Hardware installed
The PRISM station list for a water network, ranked by predicted time to failure with the named failure mode beside each station.

The ranked list as an operator sees it. One explained list replaces the flood of threshold alarms, and every flag is triaged before a person is paged. Site and utility names anonymized.

Why

The signal precedes the alarm by months.

🚨

Alarms arrive too late to be useful

SCADA fires after a threshold is crossed, not before. By the time the high-wet-well alarm sounds, the pump is down and the call-out clock is running. The drift that led there was readable for months.

📢

Nuisance alarms train crews to ignore the real one

Stations throw constant alarms on conditions that are perfectly normal for that site. Operators learn to tune them out, and then get surprised by the failure buried in the noise.

Emergency repair costs a multiple of planned work

A failed pump pulls in after-hours call-outs, overtime, vendor premiums, bypass pumping, cascade damage to drop pipe and controls, boil-water notices and clearance sampling. The same fix in daylight costs a fraction.

💰

Capital gets spent on the wrong asset

With limited data on buried and aging assets, replacement runs on age and paving schedules. Good equipment gets pulled while a quietly failing station waits its turn.

How

Watch the signature, not the threshold.

PRISM learns what normal looks like for each station, and recognizes the drift away from it while there is still time to act. Every flag arrives as a decision your crews can run with.

  • Ranked risk across every station, so attention goes to the few that need it rather than the many that do not.
  • The probable failure mode named, from the shape of the deviation, so the crew arrives with the right part and the right plan.
  • Time to failure quantified, as a window, not a score, with enough runway to schedule the work as planned maintenance.
  • A work order, not another alarm, raised in the system your team already uses, with an SMS to the on-call tech when severity demands it.
  • Prescribed corrective steps, including efficiency and leak corrections that extend service life well beyond the immediate fix.
Running in production today
Four real interventions
What a warning is worth, in dollars.
StationSpentAvoided
Transfer station, worn marine hose$225$29,740
Residential station, pump overload$1,474$28,491
Subdivision station, both pumps clogging$2,981$26,984
Residential station, greased-over floats$28$3,992
All nine interventions$8,749$138,101

An eight-week validation on a lift-station network. The parts get bought either way. What advance notice recovers is the emergency premium, the cascade damage, the overflow and the overtime, which is most of the bill. See all nine, line by line

The record

28 failures, scored against the model.

A regional extract from the reference deployment: every failure in the window, tested against the model that was running the whole time. Twenty-six of twenty-eight were flagged. Two produced no crossing at all. Those two carry full cost in the analysis and earn credit nowhere.

Operator verified Scored against closed work orders
26 of 28Failures flagged in advanceSeven were still flagged at the outer edge of the scoring window, so their true lead time is longer than measured.
150 daysMedian advance noticeBetween the first model flag and the date the work order was actually written.
$1,616Realized savings per asset, per yearAnnualized from the nine-month reconciliation. The single number we carry into every other conversation.
9.3×Return on spendReconciled against the operator’s own cost records across 391 assets over nine months.

One thing to expect, and to say out loud. Acting on a warning means touching assets that had not yet failed, so total maintenance events go up while emergency events go down. Any pilot review that measures success by counting work orders will read as a failure. The measure that holds up is emergency and after-hours labour hours against the same interval a year earlier.

See all 28 events and the full cost stack

What you do

Four steps, no new hardware.

No new hardware, no field installation and no system replacement. PRISM reads your existing SCADA and historian.

Step 1

Connect existing data

Read-only access to SCADA, historian and work-order history. Imperfect, mixed data is expected, and we clean it on our side.

Step 2

Learn each signature

Baseline the normal operating signature of every pump, well, plant and lift station, including site-specific naming.

Step 3

Surface what is drifting

Rank by risk, name the probable failure mode, quantify the time to act, and triage before anyone is paged.

Step 4

Dispatch the work

Into the CMMS, the dispatch queue or the on-call phone. Whatever your crews already open every morning.

Typical time from first call to a live model: four to eight weeks. The engineering hours are ours, not yours.

The output

Your whole network, ordered by the clock.

This is the view a maintenance planner opens. Not a health score to interpret, but every station laid out against the clock, so the work sorts itself.

Maintenance planning
Failure runway: when each asset needs intervention.

Each bar is one asset's predicted days-to-failure window. Where it sits is when to act. How dark it is is how certain and how severe. Sorted soonest first, so a planner works top to bottom.

Schedule
Plan
Monitor
0d 7d 30d 90d 180d+
Lift station 12
10-24 d
Booster station 04
18-33 d
Well pump 07
27-45 d
Treatment works 02
29-47 d
Lift station 31
32-50 d
High-lift pump 1
34-52 d
Chilled water pump 3
41-59 d
Cooling tower fan 2
58-86 d
Booster station 19
96-138 d
Well pump 22
124-172 d
Critical Elevated Monitor Dispatch window is the first 7 days. Nothing is in it. Soonest is 10 days out.

See how the predictions scored against real failures

How it works

Ingest once. Decide five times.

PRISM reads the SCADA and historian telemetry your utility already collects, under a read-only credential, and delivers the decision into the system your crews already open every morning.

The pipeline
Ingest once. Decide five times.
SOURCES SCADA / historian BMS / DCIM EPMS / RTU Work-order text READ-ONLY PRISM ENGINE DetectSignature drift, multivariate ClassifyProbable failure mode ForecastDays to failure, with band Triage & rank DISPATCH CMMS work order SMS to on-call Voice escalation Email / chat digest API / webhook NO WRITE PATH TO YOUR CONTROLS

One-directional ingest in, decisions out. Nothing in the product can change a setpoint, close a valve or start a machine.

See the engine in detail

Who it is for

Who uses it

Operations

See which stations are drifting before the call-out, and schedule the fix on your own terms and in daylight.

Maintenance

Arrive with the right part and a plan, rather than diagnosing under emergency conditions.

Engineering

Prioritize condition assessment and rehab on the assets that actually carry risk, not the ones that are simply old.

Leadership & regulatory

Justify capital with evidence, and hold an auditable, time-stamped asset-health record you can put in front of a regulator.

Sizing it

Sizing it on your network.

The honest answer is that it comes out of your own telemetry, and we will not quote you a savings figure until it does. But the validated deployment gives a defensible per-asset anchor, and you can scale from it here.

The reference number is $1,616 of realized savings per monitored asset per year, reconciled against an operator's own cost records across 391 assets over nine months. Not modeled. Not projected. Reconciled.

It was earned at an intervention rate of 83.6%, meaning the share of flagged failures actually acted on. That one number moves the answer more than anything else. So it is a control you set, not an assumption we make for you.

See how the cost stack is built

Estimate your avoidable cost

A first-order projection scaled from the validated deployment. Your real number comes out of your own telemetry, not this slider.

Avoided cost, year one$0
Five-year cumulative$0
Emergency failures converted to planned work0
After-hours crew hours removed0

Basis. Anchored to $1,616 of realized savings per monitored asset per year, measured across 391 assets over nine months at an 83.6% intervention rate, and scaled linearly from there. Event frequency from 28 failures across those assets in a 228-day window, annualized. System-class weighting is modeled, not measured. Excludes asset-life extension, capital deferral, energy and regulatory upside.

FAQ

Common questions from utilities

No. PRISM starts with what you already have: SCADA, historian records, pump attributes and work-order history. Mixed and imperfect data is expected. A station that drops off the network for a week and then sends a week of readings in two minutes is the normal case, not a blocker. The model improves as more of your operating history is read.

No. PRISM is software only. It reads the telemetry you already collect, so there is nothing to install in the field, nothing to maintain on a pole, and no capital cost to deploy. The reference deployment covers 391 assets with zero field hardware installed, and we were never on site.

SCADA alarms fire after a single threshold is crossed, which is to say once the failure is underway. PRISM models the joint signature across correlated channels and catches the drift before any threshold is reached. It then names the probable failure mode and the time you have to act. It also reduces alert volume rather than adding to it, because every flag is triaged before it reaches a person.

Because it is tuned against your cost of intervention, per asset class. For remote stations where a truck roll is expensive, we set the model for precision. It stays quiet unless it is confident. For plants where a crew is already on site and the consequence of a miss is a compliance event, we set it for sensitivity. And the output is a ranked daily list with reasoning attached, not a feed. That is a configuration decision we make with you at scoping, not a default you inherit.

No, and you should expect the opposite. Acting on a warning means touching assets that had not yet failed, so total maintenance events rise while emergency events fall. If your pilot review counts work orders, it will read as a failure. Measure emergency and after-hours labor hours against the same interval in the prior year. That is where the money moves.

A short scoping call, a model built on your telemetry in four to eight weeks, and a review of the predictions against your real failure history. Evaluation is at no cost, with no exclusivity and no obligation, and there is no invoice until the first report is delivered. Deployment requires essentially zero engineering hours from your team: name who receives the daily list, confirm the severity routing, and countersign.

See it run on your stations.

We build a model on your telemetry, then review the predictions against your real failure history, event by event.

Sources

Deployment data. Results, event register, lead times, intervention rate and accuracy are from a Firstlook production water deployment covering 391 assets over nine months, together with a 28-event regional extract over a 228-day observation window, scored against the customer's closed work orders.

Cost basis. The cost stack is built from a loaded straight-time field labor rate with an after-hours multiplier, plus documented mobilization, cascade damage, notification, sampling and lost-revenue lines. Forward economics, including the calculator on this page, are modeled from that basis rather than measured. Full working available on request under NDA, and set out on the proof page.

Basis of figures

All performance figures on this page are measured on Firstlook production water deployments and reconciled to the operator's own cost records. The 391-asset nine-month deployment and the eight-week lift-station validation are separate engagements and their figures are not combined. Emergency-versus-planned repair multiples and system-class weightings are modeled estimates. Full methodology and the underlying cost model are on the proof page, and available in full on request under NDA.