PRISM now reads data center cooling and power. See the systems it covers →
Predictive intelligence for critical infrastructure

See failure coming.
Months before it arrives.

PRISM learns the normal operating signature of anything that flows: water, coolant, current. It catches the drift toward failure months before a threshold trips, names the likely fault, tells you how long you have, and puts the job in front of the person who can do it.

150+ days
Median advance warning
9.3×
Return, on a customer's books
$0
Hardware to deploy
The operating signature
Drift is visible long before the threshold trips.
HEALTHY BASELINE FAILURE THRESHOLD · WHERE ALARMS FIRE PRISM FLAGS THE DRIFT FAILURE 150+ DAYS OF RUNWAY

Threshold alarms fire at the red line, once the failure is already underway. PRISM watches the shape of the deviation instead. Across 28 consecutive failures at a live deployment, it flagged 26 of them a median of 150 or more days early.

391
Assets under continuous watch
11
States in the live deployment
26 of 28
Failures flagged in advance
9.3×
Return, reconciled to their books
2
Sectors running today

Nine months of production operation at a top-10 US water operator, plus data center cooling and power. No sensors installed, no site visits.

Why this exists

Failure is gradual. Finding out is sudden.

A pump does not fail on the day it stops. It degrades for months, and every one of those months is written into the telemetry you already collect. Your alarms are set to fire at the end of that story.

The alarm fires too late to matter

A threshold trips once the failure is already underway. By then the choice is an emergency call-out at a multiple of the planned cost, not a scheduled repair at next outage.

📣

The signal is buried in noise

Sites routinely carry hundreds of standing nuisance alarms. Crews have learned to filter them out, which means the one that mattered gets filtered out too.

💰

Capital goes to the wrong asset

Replacement runs on age and informal judgment. A quietly failing station waits its turn behind one that still has years in it.

How we close it

Dispatch, not a dashboard.

Every predictive tool you have been pitched asks for one of two things: a box on your equipment, or a login your team will not use. Firstlook asks for neither. It reads what you already collect, and delivers into the workflow you already run.

The pipeline
Ingest once. Decide five times.
SOURCES SCADA / historian BMS / DCIM EPMS / RTU Work-order text READ-ONLY PRISM ENGINE DetectSignature drift, multivariate ClassifyProbable failure mode ForecastDays to failure, with band Triage & rank DISPATCH CMMS work order SMS to on-call Voice escalation Email / chat digest API / webhook NO WRITE PATH TO YOUR CONTROLS

One-directional ingest in, decisions out. Nothing in the product can change a setpoint, close a valve or start a machine.

01

Name the failure mode

Not a health score. The probable fault, read from the shape of the deviation, in the language a maintenance planner already uses.

02

Quantify the runway

A date and a confidence band, not a percentage. 94 days, window 78 to 112. That is something you can schedule against.

03

Prescribe the action

The recommended fix, the parts lead time, and what it costs if you defer. A decision, not a dashboard to interpret.

04

Dispatch it

The work order lands in the system your crews already use, and the on-call tech gets a text. No new tool. No new login.

📝
Work orderRaised in your CMMS or EAM with priority, scope and timeline
📱
SMSTo the on-call technician, for anything inside the response window
📞
PhoneEscalation by voice when severity and runway demand it
📧
Email & chatThe ranked daily list, into the channel your team already reads
🔗
API & webhookStraight into your dispatch queue, ticketing or scheduler
🔒
Read-only to your plant. Read-write to your workflow. PRISM cannot change a setpoint, close a valve or start a machine. No write path to your controls exists in the product. Data comes in one way, from your historian or API, and nothing gets installed on your network: no agent, no controller, no gateway. In Uptime Institute's 2025 global survey, 70% of operators said they would let AI handle predictive maintenance. Only 6% would let it control equipment. We built for the 70%.1
🔇

Fewer alarms, not one more feed

PRISM triages every flag before a person sees it and hands over a ranked list, tuned so a truck never rolls for a station that does not need work.

💾

Built for the data you actually have

A remote station drops off the network for a week, then dumps a week of readings in two minutes. Most predictive tools cannot use that week at all. Ours was built for it.

🔄

A new system is a new application

The engine learns signatures rather than one asset type. A fan in a server and a fan in a treatment plant are the same device at different scale, and the model does not care about the scale.

What it does

Five steps, no new hardware

PRISM reads the SCADA, BMS, EPMS and historian telemetry you already collect, and works with imperfect, heterogeneous data exactly as it exists.

01 / Ingest

Read what you have

One-directional, read-only pull from your historian or API. Mixed, gapped and mislabeled data is expected.

02 / Detect

Catch the drift

Multivariate signature modeling across correlated channels, per asset, before any threshold is reached.

03 / Classify

Name the mode

Identify the probable failure mode from the shape of the deviation, and explain it in operator language.

04 / Forecast

Quantify the runway

Time to failure with a confidence band, ranked against everything else on the network.

05 / Dispatch

Get it in front of someone

Work order, text, call or webhook, straight into the system your team already runs.

See how the engine works, and what is coming next

The output

A plan, ordered by how long you have.

This is the view a maintenance planner opens. Not a health score to interpret, but every monitored asset laid out against the clock, so the work sorts itself.

Maintenance planning
Failure runway: when each asset needs intervention.

Each bar is one asset's predicted days-to-failure window. Where it sits is when to act. How dark it is is how certain and how severe. Sorted soonest first, so a planner works top to bottom.

Schedule
Plan
Monitor
0d 7d 30d 90d 180d+
Lift station 12
10-24 d
Booster station 04
18-33 d
Well pump 07
27-45 d
Treatment works 02
29-47 d
Lift station 31
32-50 d
High-lift pump 1
34-52 d
Chilled water pump 3
41-59 d
Cooling tower fan 2
58-86 d
Booster station 19
96-138 d
Well pump 22
124-172 d
Critical Elevated Monitor Dispatch window is the first 7 days. Nothing is in it. Soonest is 10 days out.

See how the predictions scored against real failures

Where it runs

One engine, three markets

The physics of early warning does not depend on the medium. Every continuous flow carries a signature, and that signature shifts before the system fails.

Proven in production

Water & Wastewater

Treatment works, wells, high-lift and booster pumps, lift stations and collection.

  • SCADA fires after the threshold. Nuisance alarms bury the one that mattered, and crews still get surprised.
  • Emergency repair costs a multiple of planned work. Call-outs, overtime, bypass pumping, boil-water notices and lost revenue.
  • Capital gets spent on the wrong asset. Replacement runs on age while a quietly failing station waits its turn.
Explore water & wastewater
Live now

Data Centers

Chillers, cooling towers, CRAHs, CDUs and coolant loops. UPS strings, switchgear and distribution.

  • Cooling is the second largest cause of outages and the most frequent insurance claim in the building.2
  • The control loop hides the decline. It quietly raises flow to hold temperature, masking a fading loop until the pumps run out of headroom.
  • Rack density quadrupled in five years. Thermal ride-through on a cold plate is now measured in seconds, not minutes.
Explore data center systems
Porting now

Energy & Process

Midstream and pipeline pumping, mining dewatering and slurry, chemical and pharmaceutical process plant.

  • Remote sites, intermittent telemetry. The conditions the engine was built to tolerate rather than the ones it needs cleaned up first.
  • Motor-driven rotating assets throughout. Pumps, fans, compressors and drives. The asset class our models already read.
  • Unplanned downtime carries compliance weight, not just repair cost, which is where advance notice pays for itself twice.
Explore portability
Traction

From one fleet to a channel.

The reference deployment is expanding, the method is moving into two new sectors, and there is an OEM channel with an installed base already in the ground.

OEM channel

Embedded with a leading pump and SCADA OEM

Production-ready for enterprise rollout across an installed base already in the field. It reaches assets that per-unit hardware economics will never justify monitoring.

5,000 installations, 40 states
Reference operator

Expanding with a top-10 US water operator

A private-equity-backed operator running assets across eleven states. From the original 391-asset deployment to a nationwide rollout covering well monitoring and leak detection, still with zero field hardware installed.

11 states, expanding
International

Pre-pilot discussions in the UK and the UAE

Regulated water companies, where failure costs show up in regulatory penalties and service commitments as well as repairs. That is where advance notice is worth the most.

Two regions in discussion

We are also in partnership discussions with a data center operations firm founded by former hyperscaler facility-operations leadership. Full reference list on request

Proof

Reconciled, not projected.

Across 391 continuously monitored assets over nine months, PRISM returned 9.3× on spend, reconciled against the operator's own cost records. Almost none of it came from avoided outages. It came from asset-level failures caught before they escalated, which is exactly the category that redundancy hides and nobody counts.

Operator verified Reconciled to closed work orders
9.3×

Return on spend, measured against the operator's own cost records

$1,616

Realized savings per monitored asset per year, earned where failures cost far less than in a data center

26 of 28

Consecutive failures flagged before they happened, over a 228-day window

150+ days

Median advance notice, with 7 events still flagged at the edge of the window

See all 28 events, the intervention ledger, and the methodology

Scale it

Both models, assumptions exposed

First-order projections anchored to the record above. The real number comes out of your telemetry during an evaluation.

Water & wastewater

Scaled from realized per-asset savings, with the intervention rate as the control that moves the answer.

Avoided cost, year one$0
Five-year cumulative$0
Emergency failures converted to planned work0
After-hours crew hours removed0

Basis. $1,616 realized savings per monitored asset per year at an 83.6% intervention rate, scaled linearly. Event frequency from 28 failures across 391 assets in a 228-day window, annualized. System-class weighting is modeled. Excludes asset-life extension, capital deferral, energy and regulatory upside.

Data center prevented downtime

Downtime priced entirely on your own hourly number. Maintenance avoidance priced on ours.

Exposure per event$0
Downtime exposure avoided, year one$0
Maintenance & emergency-repair cost avoided$0
Total avoided cost, year one$0
Five-year cumulative$0
Downtime hours prevented0

Basis. Downtime exposure is entirely your input. Presets anchored to published survey bands: 91% of mid-size and large enterprises put an hour above $300K, 41% between $1M and $5M or more. Maintenance avoidance at $1,616 per monitored asset per year, carried unchanged from the water deployment as a conservative floor. Excludes secondary damage, expedited freight, capacity loss from equipment lead times, and insurance effects.3

“We treated the problem as an organism, not a machine. There are a thousand unknowns in why a kidney fails, and you still see it coming. A station full of sensors is no different. It has a homeostasis, and it loses it before it dies.”

Brody Holohan, PhDChief Technology Officer, Firstlook AI

We model your telemetry, then report the results.

A short scoping call, a model calibrated to your assets in four to eight weeks, and a retrospective scored event by event against failures you already remember. You check us on incidents you lived through.

No cost to evaluate. No live connection required. No exclusivity, and no obligation.

References & basis of figures

1. Uptime Institute Global Data Center Survey 2025, on operator willingness to delegate tasks to AI.

2. Uptime Institute outage analysis, on cooling as a cause of significant outages, and published data center insurance claim frequency data.

3. Downtime cost bands are from published enterprise surveys and are presented as presets only. Every downtime figure on this site is the operator's own input. Warning rate and repair multiple are trade-source estimates. All Firstlook performance figures are measured on production water deployments and reconciled to the operator's cost records.